Unable to edit Document in WEB UI, when the status is Closed.

[Former Member]

Hi,

I am working on Service Request Transaction in WEB UI. When the status of the document is set to closed, I am unable to edit the fields. Could you please help me why the system is behaving in this way? Any configuration is involved in this?

Thanks,

Sandeep

[robert_kunstelj · Accepted solution]

Some standard system statuses are preconfigured to disalowe certain activities when the system status s set. You can try setting in your status profile for that status the business transaction "Change document" to "Allowed".

Regards.