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Former Member
Apr 06, 2011 at 01:32 PM

Unable to edit Document in WEB UI, when the status is Closed.

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Hi,

I am working on Service Request Transaction in WEB UI. When the status of the document is set to closed, I am unable to edit the fields. Could you please help me why the system is behaving in this way? Any configuration is involved in this?

Thanks,

Sandeep