Hi,
I am using CRM (2007) IC Webclient. ERMS is not configured.
Buy using workflow is it possible to configure the agent assignment for various e-mail address. i.e. Account agent will get in his inbox all the e-mail sent to accounts e-mail id, similarly new connection agent will get in his inbox all the e-mail sent to new connection e-mail id.
Hope I am clear to explain my issue. Waiting for some reply.
Regards,
Biplab
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