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author's profile photo Former Member
Former Member

Z Ticket type

Hi pros,

Why there are Z ticket types present in our Demo tennant? There were no specific ticket type creation performed.

Best regards,

Nadezhda Rukavishnikova

ticket-type.png (52.8 kB)
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  • Hello Nadezhda.

    These are not Z Ticket Types, probably the pre-delivered values in the Demo Tenant for Ticket Types. You may want to check the relevant Fine-Tune activity where you define ticket types prima facie to see if the values have a Z in them. If they do not, you may report an incident to SAP to fix this.

    BR
    Ankur

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  • author's profile photo Former Member
    Former Member
    Posted on Dec 13, 2016 at 12:52 PM

    Hi Ankur,

    Thank you for the tip.

    Best regards,

    Naddezhda Rukavishnikova

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  • author's profile photo Former Member
    Former Member
    Posted on Dec 19, 2016 at 05:20 PM

    Hi Nadezhda,

    Demo tenants are not empty, they are copies of a master demo tenant. Those ticket types have probably be configured in the master because they are useful in some standard demo flow.

    Kind regards,
    Gab

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