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Z Ticket type

Dec 13, 2016 at 10:37 AM

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Hi pros,

Why there are Z ticket types present in our Demo tennant? There were no specific ticket type creation performed.

Best regards,

Nadezhda Rukavishnikova

ticket-type.png (52.8 kB)
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Hello Nadezhda.

These are not Z Ticket Types, probably the pre-delivered values in the Demo Tenant for Ticket Types. You may want to check the relevant Fine-Tune activity where you define ticket types prima facie to see if the values have a Z in them. If they do not, you may report an incident to SAP to fix this.

BR
Ankur

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2 Answers

Nadezhda Rukavishnikova Dec 13, 2016 at 12:52 PM
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Hi Ankur,

Thank you for the tip.

Best regards,

Naddezhda Rukavishnikova

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Gabriele Bodda
Dec 19, 2016 at 05:20 PM
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Hi Nadezhda,

Demo tenants are not empty, they are copies of a master demo tenant. Those ticket types have probably be configured in the master because they are useful in some standard demo flow.

Kind regards,
Gab

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