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Former Member
Apr 06, 2011 at 10:53 AM

Error while importing Excel data



I would like to seek some advice as I am having problems importing Excel source data into Xcelsius.

When I select 'Data > Import" and select the Excel file required, an error message appears:

"This action cannot be completed because the other program is busy. Choose 'Switch To' to activate the busy program and correct the problem"

I had Excel files open while working but they were already closed when I activated Xcelsius.

Am unable to close Xcelsius and usually have to shut down to exit the error screen.

Upon restarting Xcelsius, I get another message:

"An error occurred while communicating with Microsoft Excel. To prevent further data corruption, Xcelsius must close."

Does anyone know what this means and how to solve it?

Am on Windows 7, installation version is Xcelsius Enterprise 5.3.3. I also have LiveOffice XI 3.1 installed (Live Office Compatibility mode not enabled).

Thanks in advance!