Work Item not sent to SAP Inbox (BO DRAW)

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Hi Guys,

I have been using Business Object 'DRAW' through FM SWE_EVENT_CREATE to trigger workflow whenever a document is created i.e. as a result of event 'CREATED'. When I check in SWEL, the workflow is triggering OK and if I check in SWI2_FREQ, I can see the work items for the task I am using (task TS00007842), but I can't see them in my SAP inbox. What could be the issue?

I have changed the Agent determination rule (AC00000155) so that it uses my custom FM ZCVWF_DWNAM_ACTOR_GET. On testing this rule in PFAC, it is determining the correct agent. I have also refreshed the buffer using SWU_OBUF, but to no avail. The workflow seems to be working sometimes and sometimes it doesn't. Can anyone give me an answer why it behaves weird like this?

Regards