Sales Order Billing Issue

[Former Member]

Hi,

Scenario : A sales order is created and goods are delivered to the customer. Follow-on documents like outbound delivery and goods issue are done. As a final step a billing document is created and settled with the customer.

Issue : After the sales order process is completed, it is realised that a wrong Customer Number was used.

Solution : It is desired to change the SOLD-To / SHIP-To in the Sales Order/Invoice and ensure all relavant tables are updated.

Is there a standard SAP process of doing this ?

Regards

Barry

Edited by: BarryR on Apr 5, 2011 11:58 PM

[former_member187989 · Accepted solution]

Standard SAP process for sales cycle is,

1.Cancel & reverse excise using J1IH(Cancel excise invoice).

2. Cancel billing document using VF11.

3. Reverse goods movement using VL09.

4. Delete delivery document using VL02N.

5. Delete sales order

Close validity period for price maintained for wrong customer using VK12,

Maintain base price for correct customer/material combination using VK11.

Create new sales order for correct customer,delivery,goods issue,billing,excise invoice.

[Former Member]

For this reverse all the sale documents step wise and create new documents.

[Lakshmipathi]

Ideal way is to reverse all those documents and create a fresh order and complete the sales process.

thanks

G. Lakshmipathi