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Former Member

Special characters added in offline approval email

Hi all,

We are on SRM 5.0 SP13 ,ECS

We are facing an issue with the outbound emails sent out from SRM system for offline approval for both shopping carts and PO.

In the main body of the email,some some special characters like ^A are being added at the start of each line.

We have been observing this issue lately after the upgrade of our mail server.

Has anbody come across such an issue in SRM 5.0??Please advise /share your solution/provid some insights.

Thanks!

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1 Answer

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    Former Member
    Apr 06, 2011 at 05:37 PM

    Experts,

    Any suggestions??

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    • Former Member

      Take a look at the note and see if it applies to your case.

      1019942 wrong encoding for HTML formatted emails