cFolders Redlining not enabled

[Former Member]

Dear All,

i am configuring a new system with cFolders 4.5 with ECL Viewer 7.0 & GUI 7.20, the issue is in cFolders, the redlining option is not enabled to open the ECL viewer for any drawings with extension dwg etc.. please help me to fix this

also i imported the same files to backend DMS, i could not open the original tab ECL viewer error message 'Document cannot be opened'

many thanks in advance

regards

yasar

[mariano_sabiche · Accepted solution]

Yasar;

I know that error. Please check this steps:

1) The file is "visible" to the user, in a public server.

2) The file is archive at incorrect Content server.

3) There no configuration in ECL Viewer.

4) There's no application installed to view, edit or print the file extension.

Also check this forum thread -->

Best regards,

Mariano.

[Former Member]

Redlining is activated after unchecking the Asscesabilty checkbok in user settings,

again i got error message "ECL Viewer package is not installed properly in your system", i completely removed the ECL viewer & GUI and reinstalled now ECL viewer works fine

regards

yasar

Edited by: Yasar Arafath on Apr 27, 2011 1:24 PM