Automatic Master Data Maintenance in SAP Solution manager

[Former Member]

Hello!

I am doing the settings from the "Configuration of Service Desk for VAR".

I find it difficulty "4.1 Automatic Master Data Maintenance (Standard)".

My questions:

1. Tcode SM30 -> V_AIINSNRS

http://imglink.ru/show-image.php?id=c095122ec4b0119d32ffab4675b174e7

How to insert data into a table "V_AIINSNRS"?

table V_AISAPCUSTNOS:

http://imglink.ru/show-image.php?id=f45703bd65e714ba309ecc3010fc7271

I Used report AI_SC_GET_SAP_CUSTOMER_NUMBERS.

2. I tried to run the report AI_SC_REFRESH_READ_ONLY_DATA.

http://imglink.ru/show-image.php?id=598159ed85a780096de8e5afead42095

What does this message?

Transaction SMSY_SETUP -> Expert Settings: performed

Thanks!

[fernando_rocha1]

Hi Dmitriy,

1.

These tables are maintained by the report AI_SC_GET_SAP_CUSTOMER_NUMBERS.

Also, the report uses the S user is stored in the RFC SAP-OSS to determine all the SAP customer numbers that you support.

So, an S user from the Service Provider, with a password that has authorization to

display all customer information for the VAR customer numbers, must be available in the

RFC SAP-OSS.

For further information you can check note 1151450.

2.

To run the report AI_SC_REFRESH_READ_ONLY_DATA, you should be able to perform the above activitie first and flag customer numbers or installations for generating the data.

Best Regards,

Fernando Rocha