HI SAP GURUS!!!
I am new for crm, I have a requirement that i wanna create a report that should have ticket number as parameter and when i enter that ticket number then the ticket no details should get store from customer system to central system. So for that i wanna use badi order_save in which i wanna use crm_order_read , crm_order_maintain (bapi).
But the problem is i dont know what are the parameters i m going to use in this two function modules.So please any one give the brief idea about this report and can anyone give idea that what are parameters i wanna use.....