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Former Member
Mar 31, 2011 at 10:17 PM

Crystal Reports 8 stopps working when printing


I recently upgraded to CR 8 along with several other co-workers. I am able to launch the app and create reports just fine, but when I attempt to go to anything that has to do with printers, the app errors out.

When I attempt to print directly from the app, I get a message saying that Crystal Reports has stopped working and it asks if I want to close or debug.

When I attempt to go to the Page Setup, I get an error message saying "Out of Memory"

Other team members do not have these issues.

I have tried re-installing the app, but am still getting the same problems.

I am able to export the report and print from there, but not directly from CR 8.

I attempted to instal Service Pack 3 and got an error message saying that I did not have a recent enough version of the app.