Problem with Personalization in Travel Expenses Report iView

[theo_droste]

Hi,

Here's the problem I'm facing with Create Travel Expense Report iView in ESS. The main issue is that the field for starting time in the 'General Trip Data' is hidden by default. I checked my configurations both backend and the Portal and nothing was done to hide this field.

1. I checked Personalization in the iView preview mode and the field is shown. I did a CTRL+right mouse click and it shows that nothing was personalized.

2. I started the iView in ESS and the field is is hidden!. In the screen I did a CTRL+right mouse click and it says in the 'Personalize Group "General Trip Data"' the field is hidden and listed under the 'Hidden controls'.

I'm baffled as to how did this happen. There are simply no enduser nor adminstrator personalization done to this particular field.

Any help would be appreciated and points will be awarded.

Thanks.

[siddharthrajora]

i would check the entries in V_t706Z again! from client 000 and this client and also feature trvfd!

[siddharthrajora]

i still suspect personalisation level and check in

The path is as follows in portal:

Portal Content

Content provided by SAP

End User content

Employe self-service

Pages

Travel and expenses

Create expense report

[theo_droste]

I checked and there are no personalization done. Just to be sure I reset all and it's still not working. In fact, in preview mode everything is OK, it's only when you view it in ESS and those fields/groups are missing.

[siddharthrajora]

is it hidden to all end users? are you using standard iview then? are you logged in as the admin with sufficient authorisation?

[theo_droste]

Yes, it is hidden to all users and I am using the standard SAP delivered without any changes except for trip variant configuration in it. I have System Admin role in the Portal.

I checked again this morning and it seems that the Personalization of the iView was done. I'm trying to figure out how to turn this off. Does anyone know?

Thanks.

Edited by: Theo Droste on Apr 1, 2011 10:12 PM

[theo_droste]

Now the whole 'General Trip Data' group is hidden in the Create Travel Expense iView!!

Has anyone experienced this before? Any help would be appreciated.

Thanks.

[siddharthrajora]

UI settings indeed is pulled from FITVFELD_WEB, i m surprised thats its hidden by default

for me this means either UI changes ie modifiation or administrator level personalisation? Please can you check again

ie

In Content Administration

Portal Content

Content Provided by SAP

End User Content

Employee Self-Service

ERP 2005 EHP2 or 3 or 4?> check the version you are on

iViews

Travel and Expenses

Click right

Preview

Select a field (hour) click right-> options :

invisible : Yes.

[theo_droste]

The field is not invisible in preview of the Travel Expense Record iView. That was the first thing I checked.

In fact, in preview mode all is OK and as it should be. It is only when you actually use it in ESS that things messes up.

[siddharthrajora]

field should be shown

The field HEAD_PERIO-UHRV1 was taken out in the newer release so that

it cannot be customise anymore as there are a lot of inconsistency

with this field if it is hide for example.

are you talking about HEAD_PERIO-UHRV1?

so i m not sure how you able to hid this field? did you use TRVFD correct node? any administrator level personalisation

[theo_droste]

Hi Siddarth,

Yes, it's the field HEAD_PERIO-UHRV1. The feature TRFVD is correctly set and the settings of the field in the corresponding trip provision variant is 'Standard Format'.

I sent a message to SAP on this and I got standard reply back 'This is a configuration issue......'.

Thanks.