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BIOD Error when exploring datasets

Former Member
0 Kudos

An error is received when attempting to explore a published dataset

Error:

It was not possible to open the Information Space

It is not possible to begin exploration of the Information Space. (PS 50006)

Details shows: Unable to explore dataset

Accepted Solutions (0)

Answers (1)

Answers (1)

Former Member
0 Kudos

The ability to explore datasets will be possible after clearing the browser cache.

Clear Browser cache

Restart Browser

Logon to bi.ondemand.com

Open a dataset

Click on "Explore" tab

Former Member
0 Kudos

If the above recommendation does not work, please report the issue to the BI OnDemand Support team. Occasional issues with the services may prevent datasets from being explored. It may be necessary for Operations/Engineering to restart services.