Convert Incoming Email to Inbound Email Activity.

[Former Member]

Hello All,

I want to convert Incoming Email(gmail) to Email Activity. So how to link the Email details (from, to, subject, content, body text) and Activity details (Account, Contact, Owner, Process_type) to create an Inbound Email Activity.

Its not related to Outlook.

Sample code will be helpful.

Thanks & Regards,

Sanjani

[Former Member]

Hi Sanjanni,

This can be done using CRM_ORDER_MAINTAIN FM. Place a break point in CRM_ORDER_MAINTAIN. Try creating an email activity to see the parameters to pass.