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author's profile photo Former Member
Former Member

Linking External Business objects of ECC to Case in Webclient

Hi guys,

i have a requirement where i need to link external business object like BUS2080(Service Order),BUS2088(Service Notification) in record of UI component CRMCMP_CMG(CRMCMP_CMG/RecordTree ).

I have done the below configuarions:

1) where i have created registry entry for the external object types.Defined the element types for the external objects.

2) then i have done " Assign Element Types and Business Object Types to a Process'.

3)Also implemented the BADI CRM_CMG_ADD_OBJECT to link the external business objects.

Now i want to see these external business objects in the wbclient component view CRMCMP_CMG/RecordTree.

But couldn't get the objects there only i can find the standard record model with CRM Business objects only.

If any one has worked in case management in webclient to link the objects please share your inputs .Also if anybody have any idea please share.

Regards

Snehasish

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4 Answers

  • author's profile photo Former Member
    Former Member
    Posted on Apr 04, 2011 at 06:32 AM

    Hello,

    please provide your valuable inputs.If any more information required please let me know.

    Regards

    Snehasish

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  • author's profile photo Former Member
    Former Member
    Posted on Apr 19, 2011 at 01:52 PM

    Hi, did you find a solution already to your problem? We are facing the same problem.

    In the backend transaction (CRM in Sapgui) it's working fine, but in the CRM_UI transaction the reference object cannot be selected from the dropdown menu...

    Please let me know if you have a solution.

    Best regards,

    Marcel

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    • Former Member

      Hi,

      resolved this issue by changing the record model that is assigned to the case type .We have created node for External Business Objects of ECC and assigned to the Anchor with BO(Business Object) relationship in the record model.Now it is working fine.

      Regards

      Snehasish

  • author's profile photo Former Member
    Former Member
    Posted on Apr 20, 2011 at 06:05 AM

    resolved..

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  • author's profile photo Former Member
    Former Member
    Posted on Apr 20, 2011 at 06:34 AM

    Hi,

    Could you give a few screenshots of what you describe?

    I dont think i fully understand.

    Best regards,

    Marcel

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