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Former Member
Mar 31, 2011 at 08:13 AM

EREC- Free Text Search problem in extracting from Document/attachments

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Hi Experts,

Candidates can be searched on the basis of structured as well as un-structured data. We are not getting any result when we are trying to fetch candidates on the basis of text from attachment.

For example i have an internal candidate, with an attachment of the attachment type resume. Now when i try to search the candidate on the basis of structured data like for example his name etc., then the candidate is displayed as search result. But if i try to search on the basis of a text mentioned in his resume, the search is giving no result.

Even the column "Excerpt" is empty for that particular candidate.

We are on EHP4 SP4. "HCM_ERC_CI_3" has been activated. Trex on version "7.10.36.00". So we are using only SES based search. Have also implemented note : 1364736. Still the output is the same. Is there anything else that needs to be done.

We have tried deleting the index, restarting the TREX server and index it again. but still it is not working. Is there any other step that i am missing.

Regards,

Kishore