Add new fields to the selection screen of CRM_DNO_MONITOR

[Former Member]

Dear all,

i've created custom fields with the EEWB. I've also included these fields in the ALV of the CRM_DNO_MONITOR result.

But i could not find a way to make these new fields show up in the selection screen of CRM_DNO_MONITOR.

I've seen that before, so it has to be possible.

Some one knows how to do that?

Any help would be much appreicated.

Best Regards

Daniel

[Paul_Babier]

Hello,

Have you checked this link yet?

/people/bruyneel.guillaume/blog/2008/06/13/service-desk-implementation-guide-part-ii

I beleive this will help guide.

Regards,

Paul

[Former Member]

Hello Paul,

yes I've checked that guide. But i could not find any information about how to add the new fields in the selection screen of transaction CRM_DNO_MONITOR.

Regards

Daniel