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SolMan Diagnostics and Wily Introscope

Hi,

we want to configure the Diagnostics and the Wily Introscope for SAP Support, but we ran into different problems:

u2022 installed Wily Introscope (EM) on SolMan

u2022 solman_setup > Basic Configuration > Diagnostics Configuration

u2022 deployed SP8 Patch 1 of Diagnostics to SolMan

u2022 deployed Wily WebView to SolMan

u2022 installed Diagnostic Agent on Enterprise Portal

u2022 updated SLD > SMSY > defined solution

u2022 workcenter > Root Cause Analysis > Diagnostics Setup > Managed Systems > Setup Wizard > select EP

and now I want to setup my Enterprise Portal, but in the step Setup Parameters I cannot check my EP and it says: The SMD Agent 'portal' hasn't been found!

The Diagnostic Agent is installed on port 97 and the SMD on port 98.

We have restared both systems (SolMan and EP) but nothing helps.

I found nothing in the guides unfortunately nothing in the SDN.

Can someone give me some help?

(SAP EHP 1 for SAP Solution Manager 7.0)

Thanks and regards,

Tobias

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1 Answer

  • Best Answer
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    Former Member
    Mar 30, 2011 at 01:02 PM

    If you need it urgently for SAP support, than you better install Wily EM and on the java stack just an SMD agent or the bytecode.

    Kind regards,

    Mark

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