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Mar 30, 2011 at 07:41 AM

How to send offline approval mail for a forwarded workitem


Hi All

I am scheduling report- /SAPSRM/OFFLINEAPPROVALSEND to send offline approval notification mail. My problem is, if a user (say User A) forwards the workitem to User B, then we need to send a offline approval notification mail to User B (which was sent already to User A).

Please let me know, is there any config. needs to be done? or what approach need to follow.