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Former Member

User status transfer for sales orders from ECC to CRM

Hi,

We use business process with CRM sales orders that are transfer to ERP.

Users can change user status in the sales orders in ERP.

How we can replicate custom user status from ECC Sales Order to CRM Sales Order?

What is the steps to do this for CRM 7.0?

Denis

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2 Answers

  • Best Answer
    Mar 29, 2011 at 05:13 PM

    There is no standard customazing option. You will have to implement logic in badi CRM_DATAEXCHG_BADI.

    For more info look at SAP Note 905430 - No mapping of user statuses between R/3 and CRM.

    Regards.

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    Former Member
    Nov 29, 2013 at 06:19 AM

    Hi,

    We are creating quotation ZPQT in CRM which is then get replicated to ECC on saving it on “Accepted” status. In ECC we then create sales order of type ZPOR. Sales order gets replicated in CRM and also updates document flow. This sales order is called as “Project Sales Order”. PS team assigns WBS element to this order and does billing later on. Upon billing document is created sales order status in ECC changes to “Completed”. This is system status. But the issue is status of order ZPOR is CRM remains in status “Inprocess”. We want it to change to “Completed”.

    We have similar scenario with order type ZOR. In this order after delivery and billing ECC assigns status “Completed” to sale order and same gets replicated to CRM.

    In CRM for user status Completed we have assigned system status as FINI. Both ZPOR and ZOR has same status profile assigned at header and item level.

    Our concern is if status is changing back in CRM for ZOR then why not for ZPOR. What is stopping system to do so?

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