BOBJ is unable to delete file from OFRS

[Former Member]

System Info:

Business Objects Enterprise XI3.1 SP3 FP3.2

Windows 2003 Server Enterprise Edition SP3

Oracle 10.2

Java 1.6.0_20

APACHE Tomcat 5.5.20

2 clustered servers

FRS located on SAN Disk Drive connected to primary server (Winchester1)

We use WebIntelligence exclusivly.

We are receiving the following error in our event log on our clustered server:

Source: BusinessObjects_CMS

Category: General

Type: Warning

Event ID: 33018

Computer: Winchester2

Unable to delete file from the file repository. Make sure a File Repository Server is running and registered and enabled. Details : Failed to connect to the File Repository Server output. Make sure the server is up and running.

We have verified the FRS is running and we are able to connect to it from our clustered server (Winchester2). The security settings are set to full control for the admin group and the users have Read/Write access to the file store folders. The errors are filling up our event logs and causing issues with the servers. this appears to be happening each morning and the file it is trying to delete is an .xls file.

We have a ticket open with SAP Support but they are just as baffled as we are and keep sending us from one group to another and tell us they need to look at it on thier end and they will get back to us.

Has anyone had this happen on their system?

[Former Member]

Hi Richard, did you ever get this issue resolved? We are having a similar issue on XI R3 SP4 using NAS/CIFS shares for our File Stores. We see this issue mainly after our servers are patched and a full environment restart is initiated. Like you, our event logs fill up with so many error messages I cannot pinpoint exactly when the issue starts happening.

Any help would be much appreciated.

[Former Member]

I also am dealing with the same issue. We currently have an open case with SAP. Was there ever any resolution to this?