Problem with document size and images in KM Repository

[Former Member]

Hi,

We get a problem in KM that when we upload documents example pdf and so we donot get respective document icon and also the document size always shows as 0 Bytes.

Any suggestions?

Thanks,

Manish

[Former Member]

Hi Detlev,

Thanks for your reply!

I am using EP6 SP2 P3 HF4 and using standard KM upload from folder but doesnt work. Is there any fix for this bug other than upgrade.

Thanks,

Manish

[detlev_beutner]

Hi Manish,

I think it is more work to fix this manually (with all the time of investigation) than to upgrade; have a look into the docs of the actual hotfix for patch 3, maybe it's repaired within this, so upgrading would be less work.

Hope it helps

Detlev

[Former Member]

Hi Detlev,

Thanks for your reply.

It was helpful.

Regards,

Manish

[detlev_beutner]

Hi Manish,

you're welcome.

One more remark: Of course you have primarily to update CM! (And eventually look into the CM hotfixes, probably you will also have CM6 P3 HF...).

Have a nice weekend,

Detlev

[detlev_beutner]

Hi Manish,

I just uploaded a PDF, 2.8 MB. It appears, /irj/servlet/prt/portal/prtroot/com.sap.km.cm.docs/etc/public/mimes/images/pdf.gif appears, 2.8 MB are shown.

You are using the standard KM "Folder - New - Upload" component? If yes, it's just a bug. If you use your own component, it's a bug too but then on your individual site.

Here it is tested on EP6 SP2 P4 HF6 / CM6 SP2 P3 HF4.

Hope it helps

Detlev