Payment notification in SD

[Former Member]

Hello Experts,

I am looking for a way to send payment notifications in SD, to be clear I need an email to be sent when a specific type of invoice gets paid. I want to send an email to specific email address (not the customers) is this possible using standard functionality or is an enhancement necessary? I would also need that email address to be unique for each Company Code.

These are service invoices and therefore do not use shipping notifications

Thanks for your help.

[eduardo_hinojosa]

Hi

I think that you are searching how to set a definitive settlement or 'definitive payment' of an invoice by a customer. Think that payment in SAP (in FI where you manage this flows) is an account document where you set that an open item is payed, but usually is against other open item. For instance, in an invoice, you have an FI document, usually an RV. If you run F110 (payment), you convert the RV document in other FI document (that you set in tcode FBZP). You manage this information in tables BSID and BSAD. Think that you can merge 5 RV in one open item with F110. And the customer can pay or do a settlement for a percentage of this last document. Talk with a FI consultant, he or she will explain better than me.

The only manner that I know to send e-mail is for F110, but I think that it doesn't fit to your requirements. But if you want to know it, it's for F110, see SAP Note 836169 - Consulting: Payment advice notes by email or fax.

I hope this helps you

Regards

Eduardo

[Former Member]

Hi Nick

Do you mean you want to send communication to the payer when his payment is received during the Accounts Receivables process?

Best Regards

Sathees Gopalan

[Former Member]

No. that is not required here. I want to send to an internal dept as either an SAP message or regular email.