I am having an issue with ERS PO's in our system.
Scenario is as follows -
ERS flag isn't initially set on the PO. Then, a GR posted is from SES release, however because ERS flag isn't turned on EKRS table wasn't populated. Thus ERS would not create IR for the GR.
ERS flag was then set for the PO.
User reversed the GR. Reverse GR posted to EKRS therefore ERS batch picked up the reverse GR to post a reverse IR.
ERS will still not pick up the original GR to create a IR doc.
As a result, vendor account is incorrect and also the GR/IR is incorrect.
Any possible solutions to make correct the PO history?
Due to user error, we will always have cases where ERS flag is turned on after GR.
What is the best way to avoid this imbalanced PO scenario in the future? Should user first reverse GR prior to setting ERS fla