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Former Member
Mar 18, 2011 at 05:30 PM

Crystal Reports - ECC - SSO Issue

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Team,

System Details.

1. BOE XI 3.1 SP3

2. Crystal Reports 2008

3. SAP ECC 6.0

4. SAP NW 7.x

Scenario: Crystal reports running against ECC system. SSO configured on Crystal Report database configuration option, report is accessed through SAP NW portal (which in turn is configured to BO Info View using KM IVIEW option). Report fails with "The database login information is either incomplete or incorrect" error message.

BUT the same user id (as the user id ) when hard coded ("Use same database logon as when report is run") in Crystal Reports database configuration static option ("Use original database logon information from the report") works fine.

Please let me know your thoughts regarding how to debug this issue?