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Error creating Request: we cannot subbmit any request in the CUP

former_member192902
Participant
0 Kudos

Dear Expers

We have configured CUP Workflows with detuor but we cannot subbmit any request in the CUP and getting "Error creating Request".

for any request we are getting same error

Please help me because we stucked at this error.

With Regards,

Trinadh Bokka.

Accepted Solutions (0)

Answers (2)

Answers (2)

vandana_maini
Participant
0 Kudos

Hi,

Please tell the actual scenario you are working with. There are many reasons for this error.

1. When we have a large number of risk violations associated to the request being created. Threshold value in RAR exceeds for the webservice.

2. Path is not correct.

3. Approver for the request is not there.

and many more..

One more thing you can do is, you can check the error log when you get this error. You may get the reason for this error.

Regards,

Vandana

former_member192902
Participant
0 Kudos

Dear Vandana,

1. When we have a large number of risk violations associated to the request being created. Threshold value in RAR exceeds for the webservice.

This is the first request we are creating with normal roles and there is no violations also

2. Path is not correct.

I dont know which path you are telling.. can you please tell me what is the path?

3. Approver for the request is not there.

and many more..

Approver is already exist but after filling all the fileds I am trying to submit but getting "Error Creating Request" message in the explorer

and can you please tell me where we can find the error log in the Internet explorer..

I could not see any error log in the web.. can we see it any where?

Please help me..

Thanks in advance

With Regards,

Trinadh Bokka

Former Member
0 Kudos

Hello Trinadh,

First point i would like you to check in this case would be your initiators - make sure they are unique and there is one for the type of request you are submitting.

Regards,

Hersh.

former_member192902
Participant
0 Kudos

Dear Hersh,

There is only one initiator created in the first and it is unique.. and also submitting one type of request that is new user

With Regards,

Trinadh Bokka

Former Member
0 Kudos

Whats the conditon for your initiator and whats your path...

Regards,

Chinmaya