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Former Member
Mar 10, 2011 at 03:34 PM

Huge BPrelationshipassingment leads long time to dispaly the Sold to id-ISA


Hello All,

Our client using CRM 4.0 and internet sales application ISA 7.0.

Our client business process is that the customer service user will be assigned to many sold to id as a contact person. This assignment is being done under relationship tab in CRM. Most of the customer service agent has more than 3000 sold to partner assignment. This sold to id will be used to place the order in Web shop.

When ever the customer service agent logs in the web shop , to display all the 3000 sold to ID, system takes very long time (it takes around 5-7 minutes time)

Is there any limit set by SAP for this relationship assignment or is there any performance improvement option available in SAP.

Please advice.