Hello,
We have a .NET 1.x application with CrystalReportViewer control.
The application is running on a windows terminal server with approximatively 5 users using the applications and 10-20 logged on doing other stuff.
When the user tries to preview the report using the CrystalReportViewer object , the following exception is "sometimes" thrown
[translated from dutch]
CrystalDecisions.CrystalReports.Engine.InternalException:
error in file C:\Users\*username*\AppData\Local\Temp\35\{B8D10435-A104-4422-A220-6DB483DFC285}.rpt:
The request could not be submitted for background processing. ---> System.Runtime.InteropServices.COMException (0x800002AD)
The application then terminates and if the user restarts the application attempts to reload the report, it usually loads with no problem .
It can not be intentionality reproduced but it does happen frequently.
I have been Googling for this problem , but havn't found any solution.
On this website however a link is provided to a BO KB article with a possible solution:
http://aspadvice.com/blogs/rjdudley/archive/2005/10/26/13443.aspx
However, the article appears to require a login, my SAP CR account i used to register on these forums does not to work.
What can we do to determine the exact cause of this problem, or are there any known solution for this problem ??
If you need any more information please do ask.
also,
We have a licence for CR 11 and so does our client, what steps would we need to undertake to get professional /payed support from SAP crystal reports for techinal issues like this, is there a way to open a support ticket ?
Thank you very much for your time, any help is appreciated !
Willem