Who knows application Helpdesk HM 3.2 ?

Dear guys,

I post this thread here as I am not sure where elso to post it. Does anyone know something about this transaction J5HP ? We use it on customer side and for me it´s a good tool. But I can´t find any information of it (where to get it, price, etc.).

Who has any experience with it ?

I am looking forward for your answers.

Regards,

Peter