Skip to Content
Former Member
Mar 04, 2011 at 03:41 AM

Web Report Viewer - Default Printer not picked up


We have a web application that previews Crystal Reports and prints via ActiveX. The report is set to a printer called 'RICOHC4000Letters'.

The client side has another printer call 'RICOHC4000' with the same printer driver. And I understand that the ActiveX printing looks for the printer driver on the client side. So if you understand what I mean, the default printer when printing is set to 'RICOHC4000' instead of the one set on the report.

We are using Crystal Reports 2008 SP3, FP3.3.

Hope anyone can help or anyone has run in the same situation.

Thanks in advance.