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Former Member
Mar 03, 2011 at 04:55 AM

SSM and BOE Active Directory User


Hi All,

I'm hoping someone can help me with an issue at a customer site. The environment is SSM 7.5 SP8 and BOE 3.1 SP3 FP1.

The SSM Server and NEtweaver CE 7.2 is installed on SERVERA and BOE is installed on SERVERB.

BOE is configured to use Active Directory and utilises TOmcat as its web application server. I am able to log in manually through infoview utilising the AD accounts fine so we know that BOE side is configured approapriately. Users are able to log in as well.

We are trying to get SSM to allow users to log in using their AD Accounts. We initially set the system up for just BOE authentication and that is working fine.

When we try to log into SSM with the AD accounts using Windows AD as the authentication type we get a Login error, try again. We have synched the users "Set system defaults" area and the AD users are appearing in the "Manage Applications Group".

Checking of the Netweaver log files shows the following error:

Error occurred while attempting to login through POAFHelper: com.crystaldecisions.sdk.except.SDKException$SecurityError: Active Directory Authentication failed to log you on. Please contact your system administrator to make sure you are a member of a valid mapped group and try again. If you are not a member of the default domain, enter your name as UserName@DNS_DomainName, and then try again.

cause: No LoginModules configured for

The manuals unfortunately are of little help and I cannot find any details with all my searching.

I'm now not even certain if the scenario of SSM on one server and BOE on another is supported. Is there more configuration that needs to be added on the NEtweaver side to support this setup?

Note: just to re-iterate all components are working ok on their own. BOE AD is working and SSM interface to BOE is working for Enterprise Users.

Any help appreciated, cheers