We have an issue with ESS application for Learning and development:
When the user is cancelling the training booked the request is not going to manager to approved it. For this Workflow WS90000003 is being used. We cheked in there system this WF had not been triggered since long time at the same time this WF is getting triggered in QAS system.
We asked them to check if any configuration change in production, but they replied no.
So my questuion is how to check why this WF is not getting triggered in Production and how we can resolve this issue?