Alert is not coming in mail box

[Former Member]

Hello All ,

We have alert configuration in our PI 7.11 system.We are getting alerts for errors in production as a mail in our outlook mail box.

But last two days we are not getting alert in our own mail box(outlook) but the alerts are coming in our alert inbox in RWB.

Please advice how to resolve this issue .

Thanks in advance for your help.

Regards,

Somenath

[Former Member]

Just check the transaction SOST and see if the mail requests are generated there...abd if yes ..what is the status..

[Former Member]

check the mail id of user in SU01 tcode.

Check the fixed recipient name in alert configuration alrtcatdef tcode.

chirag

[Former Member]

Hi Somenath,

Check the recepients for the alerts in ALRTCATDEF transaction code.

Thanks,