Infoview

[Former Member]

I have a report that has two queries. One query is based on results from another. When this report is run in Infoview it has an hourglass hanging after returning results. Also the document structure and filters are blank in infoview. The wid file was exported with no data. The file opens empty, if you attempt to move from one report to the next the hourglass appears. No refresh data has occurred at this point. This is not happening in the web intelligence rich client. What is different in infoview.

Using 3.1 SP2 Fixpack 2.1

[Former Member · Accepted solution]

There are a few gaps I have found regarding rich client and Infoview when you export or import files.

First thing I'd do is to check that rich client and Infoview are on the same release.

Hope it helps,

[Former Member · Accepted solution]

I went into Info view and set up the query again and saved via infoview. It seems to removed teh hourglass. I will check with the user having this issue tomorrow. I still don't understand why Infoview will not show the Document structure and filters when using a query that gets results based on another query results.