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Former Member
Feb 27, 2011 at 09:38 PM

Business process (Integration) monitoring - Solution Manager?

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I have a requirement here for business process monitoring at my client. The client wants to have a solution for monitoring of few key business processes for example incoming orders. The flow data flow is as follows: third party system -> AS2 -> XI1 ->XI2 -> MQ->ERP. Ideally, all the incoming messages should be processed within 3 minutes of sending by thirdy party system. The basic requirement from business to have a view of the number of messages sent by the external system and numbers of orders created in the system and if there is any message with processing time of more than 3 minutes, it should be reported. Also, if there is any failure in any of the points of failure - the reason of failure needs to be reported

I am thinking of using solution mnaager diagnostics and willy introscope for collecting data from XI Adapter framweork and Integration engine and the ERP system.

My queries -

Can solution manager fetch the data from non SAP system - AS2 service/MQ etc? if yes, how?

The solution i am thinking of - is it good one or is there any better solution - light weight/performance efficient?

In case i go ahead with the approach mentioned above, would there be an extra licensing cost for installing SMD agents and Willy on different applications?

Can we do a simple reporting i ERP system by fetching data from XI1 & XI2 systems? I understand that it wouldnt give us any details of the Java components or non SAP applications, but keeping in mind the limitations, is it a viable solution?

Any inputs would be great.

Regards