I am having a problem and hope that one of you can help.
We have configured are on SolMan 7.0 and have CRMD_ORDER configured to link a SLFN to Change Request (ZCRH) to a change document (ZDHF).
Scenario 1: When user id A assigns the maintenance cycle in ZCRH, it creates the ZDHF and links the task list. Then, the same user id (A) puts the ZDHF into development, the transport requests are created. It works correctly. It also works successfully using User id B for the entire process.
Scenario 2: User id A processes a new ZCRH. The ZCRH is assigned to a maintenance cycle and the ZDHF is created. When user id B opens the ZDHF and puts it in development, the ZDHF results in the error "No link to maintenance cycle".
So, when the process is performed by the same user for the entire flow, the process is successful. When it varies between user ids performing the actions, then the error occurs. It does not look like an authorization issue since I tried it using User B with SAP_ALL assigned and the error still occurs.
We've been in production for about 5 years with Solution Manager. This has been occurring in development testing and simulation testing for a few months.
Does anyone know a possible cause? Thanks in advance for any help!