Error while installation - Business object Xi R2 SP2

[Former Member]

Hi ,

I am trying to install Business object Xi R2 SP2 on my new Windows 7 Operating System. I am trying to install the client components .I am getting the below error .Please reply if there is any soultion.

Error :

"1 processor Family 6 Model 0 Stepping 0

Unknown Windows v6.1 build 7600

Physical Total/Avail: 1.048.120 Kb / 344.332 Kb

Temp directory C:\Users\ADMINU~1\AppData\Local\Temp\ (1 Kb available)

'Unknown' video card

1024 x 768 with 65536 colors

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Unhandled Exception

Code: e06d7363

Description unavailable

Call stack:

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Module at 0x75bb0000: C:\Windows\system32\KERNELBASE.dll v 6.1.7600.16385 [E]

address: 0x75bb9617

Module at 0x7c360000: C:\Windows\system32\MSVCR71.dll v 7.10.6030.0 [E]

address: 0x7c37a7bc

Module at 0x55060000: C:\Program Files\Business Objects\BusinessObjects Enterprise 11.5\win32_x86\cpi18n.dll v 11.5.8.826 [E]

address: 0x55088183

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---

Application:

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---

0x54C "

current thread 0x858

started: Thursday, February 24, 2011 at 15:26 PM

ends: Thursday, February 24, 2011 at 15:26 PM

User mode: 62 ms Kernel mode: 406 ms

Loaded modules:

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---

0x00020000 C:\Program Files\Business Objects\BusinessObjects Enterprise 11.5\win32_x86\io-vc-mt.dll v 0.0.0.0

0x00150000 C:\Program Files\Business Objects\BusinessObjects Enterprise 11.5\win32_x86\thread-vc-mt.dll v 0.0.0.0

0x00170000 C:\Program Files\Business Objects\BusinessObjects Enterprise 11.5\win32_x86\time-vc-mt.dll v 0.0.0.0

0x00190000 C:\Program Files\Business Objects\BusinessObjects Enterprise 11.5\win32_x86\network-vc-mt.dll v 0.0.0.0

0x00320000 C:\Program Files\Business Objects\BusinessObjects Enterprise 11.5\win32_x86\libxml2.dll v 2.6.19.0 [English (United States)]

0x003E0000 C:\Program Files\Business Objects\BusinessObjects Enterprise 11.5\win32_x86\helper-vc-mt.dll v 0.0.0.0

0x00400000 C:\Program Files\Business Objects\BusinessObjects Enterprise 11.5\win32_x86\designer.exe v 11.5.8.826 [English (United States)]

0x00590000 C:\Program Files\Business Objects\BusinessObjects Enterprise 11.5\win32_x86\btuc320vc71.dll v 3.2.0.0 [English (United States)]

0x006C0000 C:\Program Files\Business Objects\BusinessObjects Enterprise 11.5\win32_x86\tools.dll v 11.5.8.826 [English (United States)]

0x00830000 C:\Program Files\Business Objects\BusinessObjects Enterprise 11.5\win32_x86\security-vc-mt.dll v 0.0.0.0

0x00840000 C:\Program Files\Business Objects\BusinessObjects Enterprise 11.5\win32_x86\wstkCommon.dll v 11.5.8.826 [English (United States)]

0x008C0000 C:\Program Files\Business Objects\BusinessObjects Enterprise 11.5\win32_x86\streaming-vc-mt.dll v 0.0.0.0

0x008F0000 C:\Program Files\Business Objects\BusinessObjects Enterprise 11.5\win32_x86\desengine.dll v 11.5.8.826 [English (United States)]

0x00910000 C:\Program Files\Business Objects\BusinessObjects Enterprise 11.5\win32_x86\pdflib.dll v 6.0.3.0 [English (United States)]

0x10000000 C:\Program Files\Business Objects\BusinessObjects Enterprise 11.5\win32_x86\file-vc-mt.dll v 0.0.0.0

0x12000000 C:\Program Files\Business Objects\BusinessObjects Enterprise 11.5\win32_x86\xerces-c_2_1_0.dll v 2.1.0.0 [English (United States)]

0x49C00000 C:\Windows\system32\cxlibw-3-1.dll v 11.5.8.826 [English (United States)]

0x4A800000 C:\Windows\system32\icuuc30.dll v 3.0.0.0 [Language Neutral]

0x4A900000 C:\Windows\system32\icuin30.dll v 3.0.0.0 [Language Neutral]

0x4AD00000 C:\Windows\system32\icudt30.dll v 3.0.0.1 [Language Neutral]

0x53000000 C:\Windows\system32\fssl-1-2-1-2.dll v 1.2.1.2 [English (United States)]

0x53120000 C:\Program Files\Business Objects\BusinessObjects Enterprise 11.5\win32_x86\cs_tools.dll v 11.5.8.826 [English (United States)]

0x53390000 C:\Program Files\Business Objects\BusinessObjects Enterprise 11.5\win32_x86\cs_helpers.dll v 11.5.8.826 [English (United States)]

0x53430000 C:\Program Files\Business Objects\BusinessObjects Enterprise 11.5\win32_x86\cube.dll v 11.5.8.826 [English (United States)]

0x536D0000 C:\Program Files\Business Objects\BusinessObjects Enterprise 11.5\win32_x86\unvtools.dll v 11.5.8.826 [English (United States)]

0x53B10000 C:\Program Files\Business Objects\BusinessObjects Enterprise 11.5\win32_x86\kagtux.dll v 11.5.8.826 [English (United States)]

0x53BD0000 C:\Program Files\Business Objects\BusinessObjects Enterprise 11.5\win32_x86\cplib.dll v 11.5.8.826 [English (United States)]

0x53F60000 C:\Program Files\Business Objects\BusinessObjects Enterprise 11.5\win32_x86\cnxsrv.dll v 11.5.8.826 [English (United States)]

0x54110000 C:\Program Files\Business Objects\BusinessObjects Enterprise 11.5\win32_x86\TraceLog.dll v 11.5.8.826 [English (United States)]

0x541C0000 C:\Program Files\Business Objects\BusinessObjects Enterprise 11.5\win32_x86\ksqldg.dll v 11.5.8.826 [English (United States)]

0x542C0000 C:\Program Files\Business Objects\BusinessObjects Enterprise 11.5\win32_x86\sessmgr.dll v 11.5.8.826 [English (United States)]

0x54430000 C:\Program Files\Business Objects\BusinessObjects Enterprise 11.5\win32_x86\cpcoll.dll v 11.5.8.826 [French (France)]

0x544F0000 C:\Program Files\Business Objects\BusinessObjects Enterprise 11.5\win32_x86\uitools.dll v 11.5.8.826 [English (United States)]

0x546C0000 C:\Program Files\Business Objects\BusinessObjects Enterprise 11.5\win32_x86\rptdisp.dll v 11.5.8.826 [English (United States)]

0x54740000 C:\Program Files\Business Objects\BusinessObjects Enterprise 11.5\win32_x86\krptdlg.dll v 11.5.8.826 [English (United States)]

0x547E0000 C:\Program Files\Business Objects\BusinessObjects Enterprise 11.5\win32_x86\BOFCEngine.dll v 11.5.8.826 [English (United States)]

0x54860000 C:\Program Files\Business Objects\BusinessObjects Enterprise 11.5\win32_x86\dlg1.dll v 11.5.8.826 [English (United States)]

0x548F0000 C:\Program Files\Business Objects\BusinessObjects Enterprise 11.5\win32_x86\i18n.dll v 11.5.8.826 [English (United States)]

0x549E0000 C:\Program Files\Business Objects\BusinessObjects Enterprise 11.5\win32_x86\cpxml.dll v 11.5.8.826 [English (United States)]

0x54AB0000 C:\Program Files\Business Objects\BusinessObjects Enterprise 11.5\win32_x86\category.dll v 11.5.8.826 [English (United States)]

0x54AF0000 C:\Program Files\Business Objects\BusinessObjects Enterprise 11.5\win32_x86\dlgdll.dll v 11.5.8.826 [English (United States)]

0x54D40000 C:\Program Files\Business Objects\BusinessObjects Enterprise 11.5\win32_x86\RepAttr.dll v 11.5.8.826 [English (United States)]

0x54D70000 C:\Program Files\Business Objects\BusinessObjects Enterprise 11.5\win32_x86\bofcui.dll v 11.5.8.826 [English (United States)]

0x54E30000 C:\Program Files\Business Objects\BusinessObjects Enterprise 11.5\win32_x86\boDeploy.dll v 11.5.8.826 [English (United States)]

0x55030000 C:\Program Files\Business Objects\BusinessObjects Enterprise 11.5\win32_x86\BOCP_1252.dll v 11.5.8.826 [English (United States)]

0x55060000 C:\Program Files\Business Objects\BusinessObjects Enterprise 11.5\win32_x86\cpi18n.dll v 11.5.8.826 [English (United States)]

0x55290000 C:\Program Files\Business Objects\BusinessObjects Enterprise 11.5\win32_x86\kquery.dll v 11.5.8.826 [English (United States)]

0x55620000 C:\Program Files\Business Objects\BusinessObjects Enterprise 11.5\win32_x86\msgsrv.dll v 11.5.8.826 [English (United States)]

0x55640000 C:\Program Files\Business Objects\BusinessObjects Enterprise 11.5\win32_x86\BOFCDialogs.dll v 11.5.8.826 [English (United States)]

0x55660000 C:\Program Files\Business Objects\BusinessObjects Enterprise 11.5\win32_x86\boconfig.dll v 11.5.8.826 [English (United States)]

0x556E0000 C:\Program Files\Business Objects\BusinessObjects Enterprise 11.5\win32_x86\vartools.dll v 11.5.8.826 [English (United States)]

0x56970000 C:\Program Files\Business Objects\BusinessObjects Enterprise 11.5\win32_x86\FCRepoProxy.dll v 11.5.8.826 [English (United States)]

0x57620000 C:\Program Files\Business Objects\BusinessObjects Enterprise 11.5\win32_x86\repo_proxy.dll v 11.5.8.826 [English (United States)]

0x59620000 C:\Windows\system32\libOCAHelperw-3-1.dll v 11.5.8.826 [English (United States)]

0x597C0000 C:\Windows\system32\libOCASecurityw-2-0.dll v 11.5.8.826 [English (United States)]

0x5D360000 C:\Windows\system32\MFC71ENU.DLL v 7.10.3077.0 [English (United States)]

0x63000000 C:\Windows\system32\etc-1-0-12-4.dll v 1.0.12.21 [English (United States)]

0x64000000 C:\Windows\system32\ebus-3-3-2-5.dll v 3.3.2.24 [English (United States)]

0x6F250000 C:\Windows\system32\msi.dll v 5.0.7600.16385 [English (United States)]

0x71AE0000 C:\Windows\system32\WINSPOOL.DRV v 6.1.7600.16385 [English (United States)]

0x71BC0000 C:\Windows\system32\hlink.dll v 6.1.7600.16385 [English (United States)]

0x72AE0000 C:\Windows\system32\dbghelp.dll v 6.1.7600.16385 [English (United States)]

0x72D10000 C:\Windows\system32\rasadhlp.dll v 6.1.7600.16385 [English (United States)]

0x72D20000 C:\Windows\system32\pnrpnsp.dll v 6.1.7600.16385 [English (United States)]

0x72D40000 C:\Windows\system32\napinsp.dll v 6.1.7600.16385 [English (United States)]

0x72D50000 C:\Windows\System32\winrnr.dll v 6.1.7600.16385 [English (United States)]

0x73010000 C:\Windows\system32\WSOCK32.dll v 6.1.7600.16385 [English (United States)]

0x73380000 C:\Windows\WinSxS\x86_microsoft.windows.common-controls_6595b64144ccf1df_5.82.7600.16661_none_ebfb56996c72aefc\COMCTL32.dll v 5.82.7600.16661 [English (United States)]

0x73980000 C:\Windows\System32\fwpuclnt.dll v 6.1.7600.16385 [English (United States)]

0x73C10000 C:\Windows\system32\WINNSI.DLL v 6.1.7600.16385 [English (United States)]

0x73C20000 C:\Windows\system32\IPHLPAPI.DLL v 6.1.7600.16385 [English (United States)]

0x73DE0000 C:\Windows\system32\NLAapi.dll v 6.1.7600.16385 [English (United States)]

0x74920000 C:\Windows\system32\uxtheme.dll v 6.1.7600.16385 [English (United States)]

0x74DF0000 C:\Windows\system32\VERSION.dll v 6.1.7600.16385 [English (United States)]

0x75200000 C:\Windows\system32\DNSAPI.dll v 6.1.7600.16385 [English (United States)]

0x75340000 C:\Windows\System32\mswsock.dll v 6.1.7600.16385 [English (United States)]

0x75850000 C:\Windows\system32\CRYPTBASE.dll v 6.1.7600.16385 [English (United States)]

0x75900000 C:\Windows\system32\profapi.dll v 6.1.7600.16385 [English (United States)]

0x75970000 C:\Windows\system32\MSASN1.dll v 6.1.7600.16415 [English (United States)]

0x75980000 C:\Windows\system32\CRYPT32.dll v 6.1.7600.16385 [English (United States)]

0x75BB0000 C:\Windows\system32\KERNELBASE.dll v 6.1.7600.16385 [English (United States)]

0x75C00000 C:\Windows\system32\SHLWAPI.dll v 6.1.7600.16385 [English (United States)]

0x75C60000 C:\Windows\system32\ole32.dll v 6.1.7600.16624 [English (United States)]

0x75DC0000 C:\Windows\system32\comdlg32.dll v 6.1.7600.16385 [English (United States)]

0x75E40000 C:\Windows\system32\LPK.dll v 6.1.7600.16385 [English (United States)]

0x75E50000 C:\Windows\system32\MSCTF.dll v 6.1.7600.16385 [English (United States)]

0x75F20000 C:\Windows\system32\RPCRT4.dll v 6.1.7600.16385 [English (United States)]

0x75FD0000 C:\Windows\system32\NSI.dll v 6.1.7600.16385 [English (United States)]

0x75FE0000 C:\Windows\SYSTEM32\sechost.dll v 6.1.7600.16385 [English (United States)]

0x76000000 C:\Windows\system32\SHELL32.dll v 6.1.7600.16644 [English (United States)]

0x76C50000 C:\Windows\system32\IMM32.DLL v 6.1.7600.16385 [English (United States)]

0x76D20000 C:\Windows\system32\kernel32.dll v 6.1.7600.16481 [English (United States)]

0x76E00000 C:\Windows\system32\urlmon.dll v 8.0.7600.16671 [English (United States)]

0x76F40000 C:\Windows\system32\ADVAPI32.dll v 6.1.7600.16385 [English (United States)]

0x76FE0000 C:\Windows\system32\USP10.dll v 1.626.7600.16385 [English (United States)]

0x77080000 C:\Windows\system32\msvcrt.dll v 7.0.7600.16385 [English (United States)]

0x77130000 C:\Windows\system32\WININET.dll v 8.0.7600.16671 [English (United States)]

0x77230000 C:\Windows\system32\GDI32.dll v 6.1.7600.16385 [English (United States)]

0x772B0000 C:\Windows\system32\USER32.dll v 6.1.7600.16385 [English (United States)]

0x77380000 C:\Windows\system32\iertutil.dll v 8.0.7600.16671 [English (United States)]

0x77720000 C:\Windows\system32\OLEAUT32.dll v 6.1.7600.16385 [English (United States)]

0x777B0000 C:\Windows\SYSTEM32\ntdll.dll v 6.1.7600.16559 [English (United States)]

0x778F0000 C:\Windows\system32\Normaliz.dll v 6.1.7600.16385 [English (United States)]

0x77900000 C:\Windows\system32\WS2_32.dll v 6.1.7600.16385 [English (United States)]

0x7C140000 C:\Windows\system32\MFC71.DLL v 7.10.6041.0 [English (United States)]

0x7C250000 C:\Windows\system32\MFC71U.DLL v 7.10.3077.0 [English (United States)]

0x7C360000 C:\Windows\system32\MSVCR71.dll v 7.10.6030.0 [English (United States)]

0x7C3C0000 C:\Windows\system32\MSVCP71.dll v 7.10.6030.0 [English (United States)]

"

[Former Member]

Hi,

I am also getting the same error. I am using Windows 7 only, but the BO XI R2 got installed in my teammate system who is also using Windows 7. But it dint get installing to my machine only. Please give me the solution.

Thanks

[former_member142702]

The BO XI R2 server can only be installed on a server version of WIndows (eg. WIndows Server 2003 or 2008)

The BO XI R2 client (even the latest SP 6) is not supported on Windows 7.

More information about the supported platforms is available here http://service.sap.com/bosap-support.

Regards,

Stratos

[Former Member]

Thank you for the reply...

so is there any plan for SP release for Windows 7 compatibility.

Aslo can you please mention whether it is supported with Windows XP sp3 or Windows XP as below link is not accessible .

http://service.sap.com/bosap-support.

[former_member142702]

Windows XP SP3 is supported for BO XI R2 SP6.

For BO XI R2 SP2 Windows XP SP1 and SP2 are supported.

Regards,

Stratos