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Former Member
Feb 25, 2011 at 09:15 PM

Error while installation - Business object Xi R2 SP2

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Hi ,

I am trying to install Business object Xi R2 SP2 on my new Windows 7 Operating System. I am trying to install the client components .I am getting the below error .Please reply if there is any soultion.

Error :

"1 processor Family 6 Model 0 Stepping 0

Unknown Windows v6.1 build 7600

Physical Total/Avail: 1.048.120 Kb / 344.332 Kb

Temp directory C:\Users\ADMINU~1\AppData\Local\Temp\ (1 Kb available)

'Unknown' video card

1024 x 768 with 65536 colors

-


Unhandled Exception

Code: e06d7363

Description unavailable

Call stack:

-


Module at 0x75bb0000: C:\Windows\system32\KERNELBASE.dll v 6.1.7600.16385 [E]

address: 0x75bb9617

Module at 0x7c360000: C:\Windows\system32\MSVCR71.dll v 7.10.6030.0 [E]

address: 0x7c37a7bc

Module at 0x55060000: C:\Program Files\Business Objects\BusinessObjects Enterprise 11.5\win32_x86\cpi18n.dll v 11.5.8.826 [E]

address: 0x55088183

-


Application:

-


0x54C "

current thread 0x858

started: Thursday, February 24, 2011 at 15:26 PM

ends: Thursday, February 24, 2011 at 15:26 PM

User mode: 62 ms Kernel mode: 406 ms

Loaded modules:

-


0x00020000 C:\Program Files\Business Objects\BusinessObjects Enterprise 11.5\win32_x86\io-vc-mt.dll v 0.0.0.0

0x00150000 C:\Program Files\Business Objects\BusinessObjects Enterprise 11.5\win32_x86\thread-vc-mt.dll v 0.0.0.0

0x00170000 C:\Program Files\Business Objects\BusinessObjects Enterprise 11.5\win32_x86\time-vc-mt.dll v 0.0.0.0

0x00190000 C:\Program Files\Business Objects\BusinessObjects Enterprise 11.5\win32_x86\network-vc-mt.dll v 0.0.0.0

0x00320000 C:\Program Files\Business Objects\BusinessObjects Enterprise 11.5\win32_x86\libxml2.dll v 2.6.19.0 [English (United States)]

0x003E0000 C:\Program Files\Business Objects\BusinessObjects Enterprise 11.5\win32_x86\helper-vc-mt.dll v 0.0.0.0

0x00400000 C:\Program Files\Business Objects\BusinessObjects Enterprise 11.5\win32_x86\designer.exe v 11.5.8.826 [English (United States)]

0x00590000 C:\Program Files\Business Objects\BusinessObjects Enterprise 11.5\win32_x86\btuc320vc71.dll v 3.2.0.0 [English (United States)]

0x006C0000 C:\Program Files\Business Objects\BusinessObjects Enterprise 11.5\win32_x86\tools.dll v 11.5.8.826 [English (United States)]

0x00830000 C:\Program Files\Business Objects\BusinessObjects Enterprise 11.5\win32_x86\security-vc-mt.dll v 0.0.0.0

0x00840000 C:\Program Files\Business Objects\BusinessObjects Enterprise 11.5\win32_x86\wstkCommon.dll v 11.5.8.826 [English (United States)]

0x008C0000 C:\Program Files\Business Objects\BusinessObjects Enterprise 11.5\win32_x86\streaming-vc-mt.dll v 0.0.0.0

0x008F0000 C:\Program Files\Business Objects\BusinessObjects Enterprise 11.5\win32_x86\desengine.dll v 11.5.8.826 [English (United States)]

0x00910000 C:\Program Files\Business Objects\BusinessObjects Enterprise 11.5\win32_x86\pdflib.dll v 6.0.3.0 [English (United States)]

0x10000000 C:\Program Files\Business Objects\BusinessObjects Enterprise 11.5\win32_x86\file-vc-mt.dll v 0.0.0.0

0x12000000 C:\Program Files\Business Objects\BusinessObjects Enterprise 11.5\win32_x86\xerces-c_2_1_0.dll v 2.1.0.0 [English (United States)]

0x49C00000 C:\Windows\system32\cxlibw-3-1.dll v 11.5.8.826 [English (United States)]

0x4A800000 C:\Windows\system32\icuuc30.dll v 3.0.0.0 [Language Neutral]

0x4A900000 C:\Windows\system32\icuin30.dll v 3.0.0.0 [Language Neutral]

0x4AD00000 C:\Windows\system32\icudt30.dll v 3.0.0.1 [Language Neutral]

0x53000000 C:\Windows\system32\fssl-1-2-1-2.dll v 1.2.1.2 [English (United States)]

0x53120000 C:\Program Files\Business Objects\BusinessObjects Enterprise 11.5\win32_x86\cs_tools.dll v 11.5.8.826 [English (United States)]

0x53390000 C:\Program Files\Business Objects\BusinessObjects Enterprise 11.5\win32_x86\cs_helpers.dll v 11.5.8.826 [English (United States)]

0x53430000 C:\Program Files\Business Objects\BusinessObjects Enterprise 11.5\win32_x86\cube.dll v 11.5.8.826 [English (United States)]

0x536D0000 C:\Program Files\Business Objects\BusinessObjects Enterprise 11.5\win32_x86\unvtools.dll v 11.5.8.826 [English (United States)]

0x53B10000 C:\Program Files\Business Objects\BusinessObjects Enterprise 11.5\win32_x86\kagtux.dll v 11.5.8.826 [English (United States)]

0x53BD0000 C:\Program Files\Business Objects\BusinessObjects Enterprise 11.5\win32_x86\cplib.dll v 11.5.8.826 [English (United States)]

0x53F60000 C:\Program Files\Business Objects\BusinessObjects Enterprise 11.5\win32_x86\cnxsrv.dll v 11.5.8.826 [English (United States)]

0x54110000 C:\Program Files\Business Objects\BusinessObjects Enterprise 11.5\win32_x86\TraceLog.dll v 11.5.8.826 [English (United States)]

0x541C0000 C:\Program Files\Business Objects\BusinessObjects Enterprise 11.5\win32_x86\ksqldg.dll v 11.5.8.826 [English (United States)]

0x542C0000 C:\Program Files\Business Objects\BusinessObjects Enterprise 11.5\win32_x86\sessmgr.dll v 11.5.8.826 [English (United States)]

0x54430000 C:\Program Files\Business Objects\BusinessObjects Enterprise 11.5\win32_x86\cpcoll.dll v 11.5.8.826 [French (France)]

0x544F0000 C:\Program Files\Business Objects\BusinessObjects Enterprise 11.5\win32_x86\uitools.dll v 11.5.8.826 [English (United States)]

0x546C0000 C:\Program Files\Business Objects\BusinessObjects Enterprise 11.5\win32_x86\rptdisp.dll v 11.5.8.826 [English (United States)]

0x54740000 C:\Program Files\Business Objects\BusinessObjects Enterprise 11.5\win32_x86\krptdlg.dll v 11.5.8.826 [English (United States)]

0x547E0000 C:\Program Files\Business Objects\BusinessObjects Enterprise 11.5\win32_x86\BOFCEngine.dll v 11.5.8.826 [English (United States)]

0x54860000 C:\Program Files\Business Objects\BusinessObjects Enterprise 11.5\win32_x86\dlg1.dll v 11.5.8.826 [English (United States)]

0x548F0000 C:\Program Files\Business Objects\BusinessObjects Enterprise 11.5\win32_x86\i18n.dll v 11.5.8.826 [English (United States)]

0x549E0000 C:\Program Files\Business Objects\BusinessObjects Enterprise 11.5\win32_x86\cpxml.dll v 11.5.8.826 [English (United States)]

0x54AB0000 C:\Program Files\Business Objects\BusinessObjects Enterprise 11.5\win32_x86\category.dll v 11.5.8.826 [English (United States)]

0x54AF0000 C:\Program Files\Business Objects\BusinessObjects Enterprise 11.5\win32_x86\dlgdll.dll v 11.5.8.826 [English (United States)]

0x54D40000 C:\Program Files\Business Objects\BusinessObjects Enterprise 11.5\win32_x86\RepAttr.dll v 11.5.8.826 [English (United States)]

0x54D70000 C:\Program Files\Business Objects\BusinessObjects Enterprise 11.5\win32_x86\bofcui.dll v 11.5.8.826 [English (United States)]

0x54E30000 C:\Program Files\Business Objects\BusinessObjects Enterprise 11.5\win32_x86\boDeploy.dll v 11.5.8.826 [English (United States)]

0x55030000 C:\Program Files\Business Objects\BusinessObjects Enterprise 11.5\win32_x86\BOCP_1252.dll v 11.5.8.826 [English (United States)]

0x55060000 C:\Program Files\Business Objects\BusinessObjects Enterprise 11.5\win32_x86\cpi18n.dll v 11.5.8.826 [English (United States)]

0x55290000 C:\Program Files\Business Objects\BusinessObjects Enterprise 11.5\win32_x86\kquery.dll v 11.5.8.826 [English (United States)]

0x55620000 C:\Program Files\Business Objects\BusinessObjects Enterprise 11.5\win32_x86\msgsrv.dll v 11.5.8.826 [English (United States)]

0x55640000 C:\Program Files\Business Objects\BusinessObjects Enterprise 11.5\win32_x86\BOFCDialogs.dll v 11.5.8.826 [English (United States)]

0x55660000 C:\Program Files\Business Objects\BusinessObjects Enterprise 11.5\win32_x86\boconfig.dll v 11.5.8.826 [English (United States)]

0x556E0000 C:\Program Files\Business Objects\BusinessObjects Enterprise 11.5\win32_x86\vartools.dll v 11.5.8.826 [English (United States)]

0x56970000 C:\Program Files\Business Objects\BusinessObjects Enterprise 11.5\win32_x86\FCRepoProxy.dll v 11.5.8.826 [English (United States)]

0x57620000 C:\Program Files\Business Objects\BusinessObjects Enterprise 11.5\win32_x86\repo_proxy.dll v 11.5.8.826 [English (United States)]

0x59620000 C:\Windows\system32\libOCAHelperw-3-1.dll v 11.5.8.826 [English (United States)]

0x597C0000 C:\Windows\system32\libOCASecurityw-2-0.dll v 11.5.8.826 [English (United States)]

0x5D360000 C:\Windows\system32\MFC71ENU.DLL v 7.10.3077.0 [English (United States)]

0x63000000 C:\Windows\system32\etc-1-0-12-4.dll v 1.0.12.21 [English (United States)]

0x64000000 C:\Windows\system32\ebus-3-3-2-5.dll v 3.3.2.24 [English (United States)]

0x6F250000 C:\Windows\system32\msi.dll v 5.0.7600.16385 [English (United States)]

0x71AE0000 C:\Windows\system32\WINSPOOL.DRV v 6.1.7600.16385 [English (United States)]

0x71BC0000 C:\Windows\system32\hlink.dll v 6.1.7600.16385 [English (United States)]

0x72AE0000 C:\Windows\system32\dbghelp.dll v 6.1.7600.16385 [English (United States)]

0x72D10000 C:\Windows\system32\rasadhlp.dll v 6.1.7600.16385 [English (United States)]

0x72D20000 C:\Windows\system32\pnrpnsp.dll v 6.1.7600.16385 [English (United States)]

0x72D40000 C:\Windows\system32\napinsp.dll v 6.1.7600.16385 [English (United States)]

0x72D50000 C:\Windows\System32\winrnr.dll v 6.1.7600.16385 [English (United States)]

0x73010000 C:\Windows\system32\WSOCK32.dll v 6.1.7600.16385 [English (United States)]

0x73380000 C:\Windows\WinSxS\x86_microsoft.windows.common-controls_6595b64144ccf1df_5.82.7600.16661_none_ebfb56996c72aefc\COMCTL32.dll v 5.82.7600.16661 [English (United States)]

0x73980000 C:\Windows\System32\fwpuclnt.dll v 6.1.7600.16385 [English (United States)]

0x73C10000 C:\Windows\system32\WINNSI.DLL v 6.1.7600.16385 [English (United States)]

0x73C20000 C:\Windows\system32\IPHLPAPI.DLL v 6.1.7600.16385 [English (United States)]

0x73DE0000 C:\Windows\system32\NLAapi.dll v 6.1.7600.16385 [English (United States)]

0x74920000 C:\Windows\system32\uxtheme.dll v 6.1.7600.16385 [English (United States)]

0x74DF0000 C:\Windows\system32\VERSION.dll v 6.1.7600.16385 [English (United States)]

0x75200000 C:\Windows\system32\DNSAPI.dll v 6.1.7600.16385 [English (United States)]

0x75340000 C:\Windows\System32\mswsock.dll v 6.1.7600.16385 [English (United States)]

0x75850000 C:\Windows\system32\CRYPTBASE.dll v 6.1.7600.16385 [English (United States)]

0x75900000 C:\Windows\system32\profapi.dll v 6.1.7600.16385 [English (United States)]

0x75970000 C:\Windows\system32\MSASN1.dll v 6.1.7600.16415 [English (United States)]

0x75980000 C:\Windows\system32\CRYPT32.dll v 6.1.7600.16385 [English (United States)]

0x75BB0000 C:\Windows\system32\KERNELBASE.dll v 6.1.7600.16385 [English (United States)]

0x75C00000 C:\Windows\system32\SHLWAPI.dll v 6.1.7600.16385 [English (United States)]

0x75C60000 C:\Windows\system32\ole32.dll v 6.1.7600.16624 [English (United States)]

0x75DC0000 C:\Windows\system32\comdlg32.dll v 6.1.7600.16385 [English (United States)]

0x75E40000 C:\Windows\system32\LPK.dll v 6.1.7600.16385 [English (United States)]

0x75E50000 C:\Windows\system32\MSCTF.dll v 6.1.7600.16385 [English (United States)]

0x75F20000 C:\Windows\system32\RPCRT4.dll v 6.1.7600.16385 [English (United States)]

0x75FD0000 C:\Windows\system32\NSI.dll v 6.1.7600.16385 [English (United States)]

0x75FE0000 C:\Windows\SYSTEM32\sechost.dll v 6.1.7600.16385 [English (United States)]

0x76000000 C:\Windows\system32\SHELL32.dll v 6.1.7600.16644 [English (United States)]

0x76C50000 C:\Windows\system32\IMM32.DLL v 6.1.7600.16385 [English (United States)]

0x76D20000 C:\Windows\system32\kernel32.dll v 6.1.7600.16481 [English (United States)]

0x76E00000 C:\Windows\system32\urlmon.dll v 8.0.7600.16671 [English (United States)]

0x76F40000 C:\Windows\system32\ADVAPI32.dll v 6.1.7600.16385 [English (United States)]

0x76FE0000 C:\Windows\system32\USP10.dll v 1.626.7600.16385 [English (United States)]

0x77080000 C:\Windows\system32\msvcrt.dll v 7.0.7600.16385 [English (United States)]

0x77130000 C:\Windows\system32\WININET.dll v 8.0.7600.16671 [English (United States)]

0x77230000 C:\Windows\system32\GDI32.dll v 6.1.7600.16385 [English (United States)]

0x772B0000 C:\Windows\system32\USER32.dll v 6.1.7600.16385 [English (United States)]

0x77380000 C:\Windows\system32\iertutil.dll v 8.0.7600.16671 [English (United States)]

0x77720000 C:\Windows\system32\OLEAUT32.dll v 6.1.7600.16385 [English (United States)]

0x777B0000 C:\Windows\SYSTEM32\ntdll.dll v 6.1.7600.16559 [English (United States)]

0x778F0000 C:\Windows\system32\Normaliz.dll v 6.1.7600.16385 [English (United States)]

0x77900000 C:\Windows\system32\WS2_32.dll v 6.1.7600.16385 [English (United States)]

0x7C140000 C:\Windows\system32\MFC71.DLL v 7.10.6041.0 [English (United States)]

0x7C250000 C:\Windows\system32\MFC71U.DLL v 7.10.3077.0 [English (United States)]

0x7C360000 C:\Windows\system32\MSVCR71.dll v 7.10.6030.0 [English (United States)]

0x7C3C0000 C:\Windows\system32\MSVCP71.dll v 7.10.6030.0 [English (United States)]

"