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Former Member
Feb 25, 2011 at 12:19 PM

u201CThe request could not be submitted to the background processingu201D

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We have a Report created in Crystal report which used to work properly in CR10.5 but with Crystal report XI realase we started getting error messages .

Crystal report is throwing an error message saying u201CThe request could not be submitted to the background processingu201D

After analysing the error we came to the conclusion that crystal reports Release XI Release 2 is not working if the image size is huge. The same report used to work properly with earlier version of crystal report (Crystal Report 10.5).

So we scaled all images to 600x600 dimension

After Scaling the images when we tried to load the report and the same report started working properly. Could suggest why the same report used to work properly with the older versions of Crystal reports while it fails with the new version.