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Former Member
Feb 25, 2011 at 05:44 AM

KM Approval steps



Iam new to KM approval process. I am facing an issue with my scenario, Its as below,

I have a "document" Folder and whenever a file is uploaded into it by user A, i trigger a approval step. The notification is sent to the second user B. and then to User C and User D.

Basically the first user would upload the document and all other 3 users will approve in order (B-C-D). My scenario works fine till B. The user B approves the record. But from there Iam not sure where the document goes. If I login to user C i do not see any notification.

I have designed the approval with 3 steps starting from

Step 1 -User B

Step2 - User C

Step3 - User D

Please let me know what am i missing here.