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Former Member
Feb 24, 2011 at 09:52 PM

Adjustment Reason based Enrollment Issue


My Open Enrollment ESS piece is working fine. The issue is with the Adjustment reason based ones.

Basically our Open Enrollment service is enabled via regular Open Enrollment object in Benefits Adminsitration under Personnel Management ( and this works fine when I use the OPEN_ENROLLMENT service since it picks up the OPEN event).

We also have another plan which is given to employees via 378 and so is based on an Adjustment Reason.

When I try to enable the EMPLOYEE_GENERICENROLLMENT_SERVICE service, I get the first page which lists all the available plans for my user. But when I try to click on a particular plan, it takes me to a blank page.

I have set the PCD URL for the Resource to the corresponding page and that is why I think the first page shows up - this is all good but I can't get to the actual enrollment from there. Any ideas?