7.5M SP4, Patch 4 - client only available through autoupdate

[Former Member]

I just installed v 7.5M SP4 Patch 4.

When I installed the clients from the client software center web page, both installations ended with "installation incomplete", but it looked like everything was installed.

I launched the Admin client, and it showed that it was version 7.5.105.03 , not 7.5.104.04. I had autoupdate on, and the system said the client update was available.

I let the autoupdate happen (which actually installed both admin and office clients back-to-back).

This resulted in the correct versions of the client software being installed.

The patch 4 client updates are only packaged in the autoupdate and not in the downloadable clients, which are at patch level 3.

[former_member47480]

Tony, we are experiencing the same issues. We applied patch 5 to the server and the server installation was fine. But on the client installation, we receive the Installation Incomplete message. We have been working with SAP support for several weeks and they say the patches should be in the client install package and should install successfully.

Did you just proceed with the workaround to install the client and then let the system upgrade the clients when you log in? Have you had any other issues with this patch? Our users do not feel comfortable with this workaround.

Do you have any other ideas on how to resolve this issue?

Thank you.

Ann Florence

Cintas Corp.

[Former Member]

EverestAdmin.exe and EverestClient.exe, which are located in the \web\installation directory on the server are what is downloaded viat the client installation center. In these patches, it very much seems to me that the EverestAdmin.exe and EverestClient.exe files are from an older patch.

The only way to get the latest client is to install from client software center, then let autoupdate kick in. OR - install via the SMS package

We have since moved on to SP5, which behaves correctly.

[Former Member]

have you had any problem after the upgrade? I upgraded my BPC installation and most of my reports and input schedules stopped working (EVDRE encountered an error while retrieving data from webserver bla bla bla).

I have tried everything, modifying applications, full processing all dimensions but nothing... I had to go back to patch 3.

Elio

[Former Member]

This was a demo system. I just performed an entire suite of client testing on a copy of the Apshell application set, and all was well.

did you try some other things like recreate client-side dimension files? Update the template version?