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Feb 24, 2011 at 06:25 PM

Changing a cycle in an active maintenance plan

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Hello All,

I received a request from an end user to make a change to an active maintenance plan. The plan has a 3mo cycle. The users would like to first, generate a call for March 2011 and second, to change this to a an annual cycle. I am able to use the 'Restart in Cycle' to generate a call in March, unfortunately, I am not able to figure out how to change the cycle from 3mo to 12mo. Is it possible for to change the plan cycle from 3mo to 12mo once the plan is started? The header section in IP10 is grayed out.

At the moment, it looks as though I need to create a new maintenance plan to accommodate the request.

Thanks in advance.

Anna