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Former Member
Feb 24, 2011 at 03:56 PM

Manually closed DN appear with value 0 on sales analysis -> items


Hello everyone,

When i manually close a Delivery Note (DN) using Data->Close that DN still appears on my sales analysis -> customer. (using the filter -> Delivery Notes)

However when i use sales analysis -> items i only get the list of items contained on that DN. All the columns (quantity, sales amount, gross profit, etc) are with zero values.

Is there any way of showing those values on the sales report? Or any other report? Is this standard system behavior? Shouldn't the items disappear completely then? What is the purpose of showing them without any further information?

Looking forward to be hearing from you.


Sérgio Romã