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Former Member
Feb 22, 2011 at 03:44 PM

Security Question not appearing in Log on help

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Hi,

I have done all the settings from my end to enable security questions in Log on help at the time of password reset by user.

But still it is not asking for a security question at the time of password reset by an existing user. It is still asking for user id , first name, last name, and email and the passord is sent. Settings I have done as follows:

1> Ume.logon_help.securityquestion = true

2> In UME configuration also I have checked Enable security questions also.

3> Instances restarted

But after that also when resetting the password from Log on help it is not asking for a security question.

Please note that i want to do this for existing users also.Also don't know how to maintain the security question and answers for them as I have also introduced selfmanagement for them. But can't find the place to maintain it.

regards

Chandu