Hello everyone,
we have the following problem with one of our printers. When we are trying to print larger lists (>30 pages) the spool shows an "unknown error" and only a few pages are printed out.
We have the following setup. A Kyocera FS-9520DN printer with Device Type KYOAAB1C which is connected via saprouter connection and host spool access method U. The only error I get from the tracefile of the Spool WP is
S Tue Feb 22 07:34:37 2011 S *** ERROR => cannot write to connection [rspoclpd.c 857] S *** ERROR => Lost connection, control file not sent [rspoyunx.c 1754] T new memory block 000000002B6D6CE0 S handle memory type is RSTSPROMMM
and the SP01 error message
Status: Incorrect (Reason unknown) Job status: Completed Area: Unknown Error: Reason unknown Last event: Message: Processing completed by spool work process
Any suggestions what might improve the situation? Thanks in advance
Marco