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Former Member
Feb 22, 2011 at 03:27 AM

High CPU consumption 100% with BO XI 3.1 sp2 fp2.7 on RHEL 5.4


We facing with high cpu consumption 100% on our BO XI 3.1 sp2 fp2.7 running on Redhat EL5.4, CPU becomes 100 % when client session connected for 15-20 sessions, we tracking for huge cpu comsumption process via top command and founded process name 's "WIReportServer" consumed huge cpu resource, resulted no incomming user session can login to system, after that while all remaing user sessions are logged out, cpu stills become 100% (always) owned by process name 's "WIReportServer" .

Our system configuration are shown below

OS: Redhat enterprise linux 5.4 with 8 CPU and 16 GB memory,

DB: Oracle database client

BO XI SP3 sp2 fp2.7

Dose anyone evers faces with this high cpu issues or similars issues , please help us or give us advice find solution to fixed this issues?