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Former Member
Feb 21, 2011 at 05:31 PM

Action Profile Determination Procedure does not work properly -.

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Dear Experts,

I have defined the transaction type ZANF (Object Type: BUS2000240 = Billing Request). The problem is, in the customizing I can not assign the action profile directly. I have to assign a Action Profile Determination Procedure (it is called there AP Procedure).

I already have defined an Determination Procedure with the name ZCRM01 in Customizing:

Customer Relationship Management->Basic Functions->Actions->Actions in Transaction->Set Up Action Profile Determination

This determination Procedure ZCRM01 has assigned the condition type: ZACK and no Requirement? Actually what is the Requirement?

The condition type ZACK has assigned the Access Sequence Z001. The access sequence Z001 has assigned the table SAP00004 which contains only the attribute: PROCESS_TYPE (Transaction Type).

Now the problem is that action profile Z_SERVICE_CONFIRM is not called.

Now my question is: How can I link together the action profile determination procedure ZCRM01 with the action profile Z_SERVICE_CONFIRM? I can not find the place where in customizing I can link both concepts together.

I have used the following link for customizing: [Link - help.sap.com|http://help.sap.com/saphelp_crm60/helpdata/en/83/785141eb54ba5fe10000000a155106/content.htm]

Best Regards

Oliver

Edited by: Oliver Schultze on Feb 21, 2011 6:31 PM