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Former Member
Feb 21, 2011 at 05:03 PM

BCM - Online monitor issue with contact data sorting

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Hi friends,

We would like, if possible, to know if BCM is part of the standard is not able to show the historical contact details online for the BCM Monitor 6.0.9. Apparently, we can only perform searches with the approach of the last 24 hours. I mean, if a date to be more than 24 hours is selected, the system returns no data.

Is this a part of the design? although we think it's a bug.

Thanks in advance.