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Former Member
Feb 21, 2011 at 12:49 PM

adding new Condition Rule attribute for "ICRULE-Intent Driven Interaction"

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Hi Experts,

I want to add a Z attribute for context "ICRULE- Intent Driven Interaction".

Under SPRO path Customer Relationship Management->E-Mail Response Management System->Define Repository

I define new Condition Attribute Z_BP_NUMBER with is the copy of BP_NUMBER Attribute.

1. if i define a Rule to trigger the Alert with Condition Attribute BP_NUMBER is XYZ. then Alert gets Triggered.

2. if i define a Rule to trigger the Alert with Condition Attribute Z_BP_NUMBER is XYZ. then Alert is not Triggered.

After defining Condition Attribute Z_BP_NUMBER at Define Repository (spro) do i need to include at any other placel?

Please help me with your valuable input.

Thanks and Regards,

Vimal