Skip to Content
0
Former Member
Feb 18, 2011 at 12:58 PM

EIC - Viewing 'Contacts' within the History functionality

27 Views

Hi,

Would anyone be able to advise, when you are viewing someones history within EIC, should it show 'Contacts' raised against that person or only 'Service Requests' (Follow up action)? Ideally I need to see both.

Thanks

Edited by: TracyW on Feb 18, 2011 1:58 PM